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Description : Typical Day :
Typical Day :
Glass Claims 4. Roadside Assistance
to provide the client with the information and a solution to their problem - Sample call : 1. Take inbound call and ask for there location, they will know the latitude / longitude or where they are located.
2. Document that into the system correctly 3. Where to tow, what tow to get (tow truck, flatbed, etc.) and the damage on the vehicle 4.
Document that into the system correctly while providing top notch customer service 5. Follow up with drivers to ensure they get back on the road efficiently
Skills :
csr, customer service, data entry, administrative assistant, customer support, dispatcher, call center
Top Skills Details :
csr, customer service, data entry, administrative assistant, customer support, dispatcher,call center
Additional Skills & Qualifications :
MUST be efficient in Microsoft Excel, Word and Outlook- MUST be able to multi-task - MUST have customer service experience
Experience Level : Entry Level
Entry Level
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Last updated : 2024-05-03
Full Time
Business Services
$35k-44k (estimate)
05/04/2024
08/02/2024
teksystems.com
HANOVER, MD
1,000 - 3,000
1983
Private
JAY ALVATHER
$3B - $5B
Business Services
TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.
The job skills required for Roadside assistance include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Roadside assistance. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Roadside assistance. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Roadside assistance positions, which can be used as a reference in future career path planning. As a Roadside assistance, it can be promoted into senior positions as an Installation Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Roadside assistance. You can explore the career advancement for a Roadside assistance below and select your interested title to get hiring information.